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Returns & Exchanges

 

  • All domestic returns and exchanges must be approved via email before they are shipped back. Unauthorized packages returned to us without approval will not be accepted.

  • We do not offer refunds — all APPROVED returns will be issued store credit via a web store gift card that does not expire.

  • You have 5 days to contact customer service if you would like to return/exchange your order from the date it was delivered. After your return and/or exchange is approved via email, a return label will be emailed to you and you can print/ship your item back to us.

  • All items to be returned/exchanged must be in their ORIGINAL condition and packaging.

  • Returns/exchanges must be shipped with your order form/packing slip.

  • ALL SALES ITEMS ARE FINAL SALE.

  • ALL CUSTOM/MADE-TO-ORDER ITEMS ARE FINAL SALE.

  • ALL INTERNATIONAL ORDERS ARE FINAL SALE.

  • If you have an issue with your order and/or received the wrong item by mistake, please email us and we’d be happy to assist!